Table of Contents
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit the medzone platform. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.
Cookies contain information that is transferred to your device's hard drive. They help us improve our platform and deliver a better, more personalized service to our users.
This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the platform to function properly and cannot be disabled.
- • Authentication and security
- • Session management
- • Load balancing
- • Platform functionality
Analytics Cookies
Help us understand how visitors interact with our platform by collecting anonymous information.
- • Page views and traffic sources
- • User behavior patterns
- • Platform performance metrics
- • Error tracking and debugging
Functional Cookies
Enable enhanced functionality and personalization based on your preferences.
- • Language preferences
- • User interface customization
- • Saved search filters
- • Dashboard layouts
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness (with your consent).
- • Personalized content
- • Ad targeting and retargeting
- • Campaign performance
- • Social media integration
3. How We Use Cookies
3.1 Platform Functionality
We use cookies to:
- Keep you logged in during your session
- Remember your preferences and settings
- Provide secure access to your account
- Enable platform features like messaging and notifications
- Maintain your shopping cart and saved items
3.2 Performance and Analytics
We use cookies to:
- Analyze platform usage and performance
- Identify and fix technical issues
- Understand user behavior and preferences
- Improve our services and user experience
- Generate reports on platform activity
3.3 Personalization
We use cookies to:
- Customize content based on your interests
- Show relevant product recommendations
- Remember your language and region preferences
- Provide personalized dashboard layouts
- Suggest relevant business connections
4. Third-Party Cookies
We work with trusted third-party services that may set their own cookies on your device. These services help us provide better functionality and understand platform usage.
Analytics Services
- • Google Analytics
- • Mixpanel
- • Hotjar
- • Custom analytics tools
Support & Communication
- • Intercom (customer support)
- • Zendesk (help desk)
- • Email service providers
- • Live chat services
Payment Processing
- • Stripe
- • PayPal
- • Banking partners
- • Fraud prevention services
Social Media
- • LinkedIn integration
- • Twitter widgets
- • Facebook plugins
- • Social sharing buttons
Note: Third-party cookies are governed by the respective third party's privacy policy. We recommend reviewing their policies to understand how they use cookies and personal information.
5. Managing Your Cookie Preferences
You have control over how cookies are used on your device. You can manage your preferences through our cookie consent banner or your browser settings.
Cookie Consent Manager
When you first visit medzone, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences by category
- Learn more about each type of cookie
What You Can Control
- • Analytics and performance cookies
- • Marketing and advertising cookies
- • Social media cookies
- • Third-party service cookies
What You Cannot Disable
- • Essential functionality cookies
- • Security and authentication cookies
- • Session management cookies
- • Load balancing cookies
6. Browser Cookie Settings
You can also manage cookies through your browser settings. Here's how to do it in popular browsers:
Google Chrome
- Click the three dots menu → Settings
- Go to Privacy and Security → Cookies
- Choose your preferred cookie settings
- Manage exceptions for specific sites
Mozilla Firefox
- Click the menu button → Settings
- Go to Privacy & Security
- Under Cookies and Site Data
- Choose your cookie preferences
Safari
- Go to Safari → Preferences
- Click the Privacy tab
- Choose your cookie settings
- Manage website data as needed
Microsoft Edge
- Click the three dots → Settings
- Go to Cookies and site permissions
- Click on Cookies and site data
- Configure your preferences
Important: Disabling certain cookies may affect the functionality of the medzone platform. Some features may not work properly if essential cookies are blocked.
7. Mobile Devices
Mobile devices handle cookies differently than desktop browsers. Here's how to manage cookies on mobile:
iOS (iPhone/iPad)
- Go to Settings → Safari
- Scroll to Privacy & Security
- Tap "Block All Cookies" to disable
- Or choose "Allow from Websites I Visit"
Android
- Open Chrome → Menu → Settings
- Tap Site Settings → Cookies
- Toggle cookies on or off
- Manage exceptions for specific sites
Mobile App Considerations
If you use the medzone mobile app, cookie settings are managed within the app's privacy settings. You can access these through the app's settings menu under "Privacy & Cookies."
8. Policy Updates
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements.
How We Notify You of Changes
- • Updated "Last Modified" date at the top of this policy
- • Email notification for significant changes
- • Platform notification banner
- • Updated cookie consent banner when necessary
Your continued use of the medzone platform after any changes constitutes acceptance of the updated Cookie Policy.
9. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Cookie-Related Inquiries
General Support
We will respond to your cookie-related inquiries within 48 hours during business days.